Frequently Asked Questions

Will the engraving of a plate or urn effect my order and shipping time?

We offer personalized engraving on almost all of our urns. Since our goal is to get you the exact urn you ordered within the shortest amount of time, we start to work on your order the day we receive it. With a team of expert engravers in-house, we do not have to hold shipping on your urn to wait for the engraving to be complete.

We work very efficiently to get you a lovely urn that is personalized to your precise specifications. Since our turnaround is so quick, it is very important that you confirm that the information you request in the engraving is absolutely correct before you place the order. Orders placed in the morning may be shipped the same day, so there may not be time to request a correction on your order before it is engraved and shipped to you. If you have questions about our engraving services available, please call us at (800) 757-3488 to get more information. We cannot return engraved items that have been engraved incorrectly due to customer error. Your order with engraving will ship in a timely manner, according to the time stamp on the order, and the shipping service requested day.

Memorial Name PlatesMemorial Name Plates

Rating:
In The Light Urns BBB Business Review