A record you can see.
BBB Accredited since December 22, 2014, with an A+ BBB rating. Our public profile gives families a place to review our business history and customer feedback.
View our BBB profileEvery memorial carries a name, a story, and a family's trust. We are honored to be a finalist in the 2026 Central California BBB Torch Awards for Ethics.

Founded by Susan Fraser in 2001, In The Light Urns remains family-owned. Our work brings together personalized memorials, in-house engraving and printing, and people who help families choose something meaningful. This finalist recognition is an occasion to share the standards behind that work.
BBB Accredited since December 22, 2014, with an A+ BBB rating. Our public profile gives families a place to review our business history and customer feedback.
View our BBB profileOur team performs engraving and printing in-house. On our Lighthouse Photo Journey Urn, families receive a photo mockup for approval before imprinting.
See a personalized memorialSupport is available seven days a week at (800) 757-3488. Families can speak with our team about their memorial choices and personalization questions.
Call our teamOne customer's words about the memorial and the people behind it.
“It is exactly as described. We couldn't have asked for a better product nor better service.”
To the families who choose us, the team who cares for each order, and BBB for this finalist recognition: thank you. We remain committed to helping you create a memorial that reflects the life you love.
Explore customer reviews, platform ratings and original sources on our reviews and recognition page.
Customer reviews & recognition →Finalist recognition and BBB accreditation are separate. BBB does not endorse individual products or services.